Happy to share my first pubication with the Siri Speech team at Apple. Our short paper “Predicting Entity Popularity to Improve Spoken Entity Recognition by Virtual Assistants” is accepted at SIGIR 2020.
We focus on improving the effectiveness of a Virtual Assistant (VA) in recognizing emerging entities in spoken queries. We introduce a method that uses historical user interactions to forecast which entities will gain in popularity and become trending, and it subse- quently integrates the predictions within the Automated Speech Recognition (ASR) component of the VA. Experiments show that our proposed approach results in a 20% relative reduction in errors on emerging entity name utterances without degrading the overall recognition quality of the system.