A historical moment for 904Labs

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1. I’m very happy to share news on the latest success of 904Labs A.I. for Search with our new customer, eci.nl.

   eci is one of the largest online book specialists in the Netherlands and Belgium, with an estimated yearly revenue of 15m euro for the Dutch part. For their site search, eci relied on a manually optimized Apache Solr, integrated into Intershop.

   During a three-week A/B test we’ve shown a 38% improvement in revenue and a 34% increase in conversion rate compared to the in-house Apache Solr search engine. This shows once more that adding A.I. to your search engine really makes a difference! Read the full story here.

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2. served searches from more than 15 countries and an equal number of languages. It has battled and won in more than 10 A/B tests, in all of which it has proven to substantially increase search driven revenue. Tech-wise, 904Labs has been success story, really.

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3. This year I talked at the industry track where I shared my experiences from running a search startup in the Netherlands. I received positive feedback, and it was good to catch up with old friends and meet new people. If you want a short recap from the latest and greatest trends in search technology, read on my summary on 904Labs blog.

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4. 904Labs self-learning search engine

   904Labs’ self-learning search engine (904SLS) revolutionized e-commerce and content search as the first commercially available self-learning search engine. By optimizing search results in near real-time based on user behavior, 904SLS increased conversion rates and achieved a 30% revenue uplift for live e-commerce shops, consistently. Offering comprehensive search capabilities from query understanding to result re-ranking, 904SLS seamlessly integrates with Lucene-based infrastructures without requiring re-indexing. The team’s exceptional engineering tackled challenges in machine learning, scalability, and domain-specific needs, delivering a state-of-the-art system that outperformed traditional learning-to-rank solutions.

   Streamwatchr

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5. I hope you also find exciting what the new version of 904Labs Query Intent/Understanding engine can do. You can have this technology working for you too and straight away, by getting in touch with us. Plus, unlike other search engine providers, with us you keep your index, and we don’t touch it so we don’t lock you in. The first month is for free, terminable monthly.

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6. I was invited to give a talk at the SIGIR Workshop On eCommerce 2019 but unfortunately, I am not attending SIGIR this year. Instead I wrote down some thoughts on interesting problems, ideas and challenges in the e-commerce domain. Here they are:

   The vocabulary gap is still an open problem.

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7. As eCommerce is becoming increasingly important, we recruited a small team of researchers from major and not so major players in the field to share views and experiences on theoretical and practical challenges and future directions on eCommerce search and recommendations. The result of our effort, Challenges and Research Opportunities in eCommerce Search and Recommendations is published in June 2020 issue of SIGIR Forum.

   This work is related to thoughts that I shared earlier on product search, and to 904Labs’ Query Intent engine and its magnificent results (examples).

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